REFUND & RETURN
Return & Refund Policy Thanks for shopping with TÓCE. If you are not entirely satisfied with your purchase, we're here to help. Contact us via contact form regarding your return and we will send you return address. You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Our return address is G466EJ, Giffnock, Glasgow, United Kingdom. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Please allow up to 14 working days for your product to arrive until contacting us. If it surpasses 14 days, feel free to contact us via the contact form on this website. We offer UK shipping at a standard rate of £2.99 and shipping outside of the UK but inside the EU has a rate of £6.99. International shipping is not an option but can be arranged on request.